Eligibility for Refunds

Refunds for Pumba Box services or subscriptions are available under the following conditions:

- If the service or content purchased does not perform as advertised.

- For unauthorized purchases or fraudulent transactions.

Refund Process

To request a refund, please contact our support team at [your email] with details of the purchase. Refunds will be processed through the original payment method and may take 3-5 business days depending on your payment provider.

Subscription Refunds

If you cancel your subscription, you may be eligible for a refund based on the remaining duration of your service and the time of the request. If you cancel during a free trial period, you will retain access to the service until the end of the trial period.

Unauthorized Transactions

For any unauthorized charges, please report the issue immediately to our support team. If verified, the refund will be processed within 1-5 business days.